- Is TrackPep medical advice?
- No. TrackPep is a logging and information tool only. It does not diagnose, prescribe or recommend doses, and its AI cannot tell you whether a treatment is working. Always consult a licensed clinician for medical decisions.
- Is my data private?
- Start as a guest on mobile. Sign in for web access and sync. Delete your account in Settings; export is available with Pro. AI features send requests to a provider. Use them only when you choose.
- Can I cancel anytime?
- Yes. On the web, open Upgrade and choose Manage subscription to cancel in the billing portal. If you subscribed in the iPhone or Android app, cancel in your App Store or Google Play subscriptions. You keep Pro until the end of the period you paid for.
- Is TrackPep free?
- Yes. There is a free plan with dose logging, vials, site rotation, side-effect tracking and a daily AI allowance. Pro adds ten times the AI, unlimited compounds, full history and trends, and a printable report with export.
- Can I export my data?
- Yes. Export your data from Settings on Pro; you can delete your account at any time on any plan. Exports include logged doses, side effects, weight entries and hydration logs in JSON.
- Is there a mobile app?
- Yes. TrackPep is on iPhone and Android as well as the web. One account syncs doses, vials, food, workouts and progress across all of them.
