Terms of Service
Last updated: 2026-05-28
1. Acceptance
By creating an account, you agree to these Terms, our Privacy Policy, and our Medical Disclaimer. If you do not agree, do not use the service.
2. What TrackPep AI is and is not
TrackPep AI is a journaling and record-keeping tool. It is not a medical device, not a healthcare provider, not a pharmacy, and not a diagnostic system. Nothing inside the app constitutes medical advice, diagnosis, treatment, or a recommendation to take any specific action. Always consult a licensed healthcare professional for medical decisions.
3. Age requirement
You must be at least 18 years old to use TrackPep AI.
4. Acceptable use
You agree not to:
- Use the service to facilitate the sale, distribution, or sourcing of controlled or unapproved substances.
- Solicit other users to share, recommend, or sell compounds.
- Attempt to extract dosing recommendations or medical advice from any feature.
- Reverse engineer, scrape, or abuse the service.
- Use the service to impersonate a healthcare provider.
We may suspend or terminate accounts that violate these rules without prior notice.
5. Your content
You own your journal entries. By creating them in TrackPep, you grant us a limited license to store, process, and display them solely to provide the service to you. We do not use your data to train machine-learning models.
6. Subscriptions and billing
Free and Pro tiers are available. Pro is billed via Polar.sh on the web or the App Store / Play Store on mobile. Subscriptions renew automatically unless cancelled at least 24 hours before the period end. Trials end automatically and convert to paid unless cancelled. Web purchases can be cancelled from your Polar account; mobile purchases from your Apple ID or Google Play account. Refunds are handled by the platform of purchase.
7. Cross-platform entitlements
A single Pro subscription unlocks all platforms (web + iOS + Android) tied to your TrackPep account. If you purchase on multiple platforms accidentally, contact us — we'll help you cancel the duplicate.
8. Disclaimer of warranties
The service is provided as is without warranties of any kind, express or implied. We do not warrant that the service is fit for any particular medical, clinical, or therapeutic purpose. To the maximum extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by applicable law, TrackPep AI and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the service. Our aggregate liability will not exceed the amount you paid us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold TrackPep AI harmless from any claims arising from your use of the service in violation of these Terms or applicable law.
11. Termination
You may delete your account at any time from Settings. We may terminate accounts that violate these Terms or applicable law.
12. Changes
We may update these Terms. Material changes will be announced 14 days before they take effect.
13. Governing law
These Terms are governed by the laws of the jurisdiction of TrackPep AI's operating entity (to be specified before public launch).